In light of the recent COVID-19 health concerns, the City of Branson is closing City Hall and its Recycle Center to the public, starting Friday, March 20, 2020.
Work will continue in City Hall as normal, but with reduced staff levels. Residents, community members, and visitors will still be able to pay utility bills, renew business and liquor licenses and pay taxes on our website, by mail, email, utilizing a drop box at City Hall or paying by phone. Complete and specific instructions for doing all of these things are below.
For any questions, please contact the appropriate department in City Hall:
The City of Branson continues to work in coordination with our partner agencies, as well as the state and federal government, to monitor this rapidly evolving situation and to ensure our response actions are based on the latest facts. We will communicate updates to the Branson community as the situation changes and as we make additional decisions regarding our local response.
City of Branson Alternative Payment/License Renewal Instructions
In light of the recent COVID-19 health concerns, the City of Branson is working to eliminate the need for our citizens to have to come into City Hall to pay water bills, taxes, or to renew licenses.
Utility Payments and Billing
Payment processing and billing for City water and Sewer will continue as normal. Please either mail payments or utilize the drop box located on the south side of City Hall near the Police Department entrance. Please follow these payment instructions for the drop box:
You may also pay your utilities on the city’s website at bransonmo.gov or call (417) 337-8529. If making payment by phone, please be patient as we may experience reduced staffing.
Business & Liquor Licensing and Tourism Tax Payments
The City of Branson’s Finance Department is now encouraging all businesses to submit their renewal applications electronically to email@example.com. Businesses will be contacted for credit card payment by phone as staff becomes available. Please be patient as staff numbers may be reduced at times due to COVID-19 precautionary measures.
Please indicate if your business is unable to pay by credit card when submitting renewal paperwork. Check payments may be dropped off at City Hall, located at 110 W Maddux St, utilizing the utility drop box on the south side of City Hall near the Police Department entrance. If you are dropping off any payments, please keep the following in mind:
For liquor license renewals, online training is available for employees through the State of Missouri Alcohol Responsible Training (SMART) – an on-line class coordinated by the University of Missouri. This class is provided at no cost and is available any time after the employer registers the business on their website, http://pip.missouri.edu/SMART/ or by calling 573-882-9335. Employees must pass the test to get credit as having taken the class.
The tourism tax payments may still be submitted by mail, drop box, or by email. If you wish to pay with a credit card, please be advised a convenience fee will be charged based on the amount of the tax payment. Businesses must still submit a report even if you had no sales during the tax period.